1.Preface
Sumitomo Rubber Industries, Ltd. (hereinafter referred to as "the Company") and its group companies comply with the personal information protection systems of Japan and other countries, and protect the information of individuals associated with our group in accordance with the following policies. This policy sets forth matters common to our group, and if each group company establishes a special policy, such special policy shall take precedence over this policy.
2.Collected Information, Purpose of Processing, and Basis for Handling
Our group may use the information described in each item for the purposes specified in each item according to the personal attributes listed in each item. The basis for handling is as stated in each item. If a person encompasses multiple attributes (for example, a customer or event participant), information collected for each attribute may be linked and used. For information such as cookies used by our group, please refer to this policy, as well as the information posted in the cookie policy and banners created individually.
About the Use of Cookies
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Except when required by law to provide personal information to our group, each individual is not obligated to provide their personal information to our group. However, if you do not provide personal information, in many cases problems may arise, such as not being able to contract with our group or respond to requests.
(1)Customers (including potential and former customers)
i)Information Collected:
- Contact information such as name, address, email address, or phone number.
- Information about your affiliation, department, position, and email address.
- Demographic information such as date of birth and gender.
- Videos and photos.
- Information related to payments, such as credit card information and bank account details.
- Information about identity such as driver's licenses.
- Information about the vehicle such as model number, registration number, and vehicle identification number.
- Information related to transactions involving product purchases or service usage (including information of those businesses when purchased or used through retailers or agents) and coupon usage.
- Information regarding product quality, warranty, and recall issues such as defects or accidents.
- Information collected through surveys or surveys.
- Information regarding visits to SNS accounts operated by our group.
- Information about the use of systems including the membership website's ID, password, browsing information, cookies, and the use of systems including the website such as IP addresses and organizational IP addresses, as well as information about the device such as the OS and type of browser used.
- Social media account names, activities, and other public information.
- Information such as videos, photos, and entry and exit logs recorded by security cameras and access control systems.
- Other information obtained through communication with the subject.
ii)Purpose of Handling:
- Contract performance and response to non-performance.
- Preparation for contract conclusion and handling upon contract termination.
- Operation and improvement of the website, including providing personalized experiences based on analysis of target audience information.
- Planning, executing, and evaluating marketing activities, including those based on analyzing target audience information.
- Planning, executing, and evaluating direct marketing such as direct mail, email newsletters, and behavioral targeting ads, which includes providing personalized experiences based on audience information analysis.
- Improvement and enhancement of existing products and services, planning and development of new products and services.
- Investigation and improvement of product safety and quality (including recall response).
- Management and evaluation of agents and dealers.
- Handling inquiries.
- Reporting to government agencies and other purposes permitted based on legal compliance or laws.
- Creating statistical information.
iii)Basis for Processing:
Consent of the individual, fulfillment of contracts with the individual, compliance with legal obligations of our group, development and improvement of our group's products and services, and legitimate interests of our group, such as marketing activities.
(2)Information about players contracted as sponsors, their candidates, former contracted athletes, their associates, and other athletes
i)Information Collected:
- Contact information such as name, address, email address, or phone number.
- Videos and photos.
- Information related to payments, such as bank account details.
- Information on contracts for support amounts, support goods, etc.
- Preference regarding sports-related goods.
- Health information such as physical conditions such as injuries.
- Information about competitions such as tournament results and schedules.
- Information about browsing information, cookies, use of systems including websites such as IP addresses and organizational IP addresses, as well as information about the device such as the OS and type of browser used.
- Social media account names, activities, and other public information.
- Other information obtained through communication with the subjects.
ii)Purpose of Handling:
- Contract performance and response to non-performance.
- Preparation for contract conclusion and handling upon contract termination.
- Operation and improvement of the website, including providing personalized experiences based on analysis of target audience information.
- Planning, executing, and evaluating marketing activities, including those based on analyzing target audience information.
- Improvement and enhancement of existing products and services, planning and development of new products and services.
- Investigation and improvement of product safety and quality (including recall response).
- Handling inquiries.
- Reporting to government agencies and other purposes permitted based on legal compliance or laws.
- Creating statistical information.
iii)Basis for Processing:
Consent of the individual, fulfillment of contracts with the individual, compliance with the Group's legal obligations, development and improvement of the Group's products and services, marketing activities, and other legitimate interests of the Group; special types of information must be explicitly disclosed by the individual and clearly disclosed by the individual.
(3)Suppliers, distributors, agents, and other business partners (including potential and former business partners)
i)Information Collected:
- Contact information such as name, address, email address, or phone number.
- Information about affiliation, department, position, email address, educational background, and other related affiliations and career history.
- Demographic information such as age, date of birth, gender, nationality, and family contact information.
- Videos and photos.
- Information related to payments, such as bank account information and credit information.
- Information such as business licenses, taxpayer numbers, bank accounts, and environmental permits.
- Information about identity such as passport, My Number, and Social Security Number (SSN).
- Health information such as biometric identification and medical history.
- Information regarding the content of products and services received, such as payment for transactions of products and services.
- Information obtained through investigations and due diligence necessary to determine the preparation, execution, continuation, or completion of transactions.
- Information about the use of systems including the membership website's ID, password, browsing information, cookies, and the use of systems including the website such as IP addresses and organizational IP addresses, as well as information about the device such as the OS and type of browser used.
- Social media account names, activities, and other public information.
- Information such as videos, photos, and entry and exit logs recorded by security cameras and access control systems.
- Other information obtained through communication with the subject.
ii)Purpose of Handling:
- Contract performance and response to non-performance.
- Preparation for contract conclusion and handling upon contract termination.
- Improvement and enhancement of transaction-related operations such as procurement.
- Operation and improvement of the website, including providing personalized experiences based on analysis of target audience information.
- Planning, executing, and evaluating marketing activities, including those based on analyzing target audience information.
- Planning, executing, and evaluating direct marketing activities such as direct mail, email newsletters, and behavioral targeting advertising delivery, including delivering personalized experiences based on audience information analysis, and existing products.
- Improvement and enhancement of services, planning and development of new products and services.
- Investigation and improvement of product safety and quality (including recall response).
- Safety management, accident prevention, accident response, crime prevention.
- Management and evaluation of agents and dealers.
- Handling inquiries.
- Reporting to government agencies and other purposes permitted based on legal compliance or laws.
- Creating statistical information.
iii)Basis for Processing:
Consent of the individual, fulfillment of contracts with the individual, compliance with legal obligations of our group, development and improvement of our group's products and services, marketing activities, and other legitimate interests of our group; for special types of information, explicit consent of the individual.
(4)Visitors to the website you operate
i)Information Collected:
- Contact information such as name, address, email address, or phone number.
- Information about your affiliation, department, position, and email address.
- Information about the vehicle, such as model code and vehicle registration number.
- Location information.
- Authentication information such as ID and password on membership websites, browsing information, cookies, website usage such as IP addresses and organizational IP addresses, as well as device information such as OS and browser type.
- Social media account names, activities, and other public information.
- Other information obtained through communication with the subject.
ii)Purpose of Handling:
- Operation and improvement of the website, including providing personalized experiences based on analysis of target audience information.
- Planning, executing, and evaluating marketing activities, including those based on analyzing target audience information.
- Planning, executing, and evaluating direct marketing such as direct mail, email newsletters, and behavioral targeting ads, which includes providing personalized experiences based on audience information analysis.
- Improvement and enhancement of existing products and services, planning and development of new products and services.
- Investigation and improvement of product safety and quality (including recall response).
- Management and evaluation of agents and dealers.
- Handling inquiries.
- Reporting to government agencies and other purposes permitted based on legal compliance or laws.
- Creating statistical information.
iii)Basis for Processing:
Consent of the individual, fulfillment of contracts with the individual, compliance with legal obligations of our group, development and improvement of our group's products and services, and legitimate interests of our group, such as marketing activities.
(5)Other Contacts
i)Information Collected:
- Contact information such as name, address, email address, or phone number.
- Information about your affiliation, department, position, and email address.
- Information about browsing information, cookies, use of systems including websites such as IP addresses and organizational IP addresses, as well as information about the device such as the OS and type of browser used.
- Social media account names, activities, and other public information.
- Other information obtained through communication with the subject.
ii)Purpose of Handling:
- Operation and improvement of the website, including providing personalized experiences based on analysis of target audience information.
- Planning, executing, and evaluating marketing activities, including those based on analyzing target audience information.
- Planning, executing, and evaluating direct marketing such as direct mail, email newsletters, and behavioral targeting ads, which includes providing personalized experiences based on audience information analysis.
- Improvement and enhancement of existing products and services, planning and development of new products and services.
- Investigation and improvement of product safety and quality (including recall response).
- Management and evaluation of agents and dealers.
- Handling inquiries.
- Reporting to government agencies and other purposes permitted based on legal compliance or laws.
- Creating statistical information.
iii)Basis for Processing:
Consent of the individual, fulfillment of contracts with the individual, compliance with legal obligations of our group, development and improvement of our group's products and services, and legitimate interests of our group, such as marketing activities.
(6)Those affiliated with government agencies or industry associations
i)Information Collected:
- Contact information such as name, address, email address, or phone number.
- Information about your affiliation, department, position, and email address.
- Social media account names, activities, and other public information.
- Other information obtained through communication with the subject.
ii)Purpose of Handling:
- Planning, executing, and evaluating marketing strategies through analysis of information including target audience information.
- Improvement and enhancement of existing products and services, planning and development of new products and services.
- Investigation and improvement of product safety and quality (including recall response).
- Handling inquiries.
- Reporting to government agencies and other purposes permitted based on legal compliance or laws.
- Creating statistical information.
iii)Basis for Processing:
Consent of the individual, compliance with the Group's legal obligations, the development and improvement of our Group's products and services, and the legitimate interests of our Group, such as marketing activities.
(7)Visitors, tours, and event participants at factories and offices (including volunteers)
i)Information Collected:
- Contact information such as name, address, email address, or phone number.
- Videos and photos.
- Information about affiliation, department, position, email address, educational background, and other related affiliations and career history.
- Information required for registration, such as clothing size, date of birth, and gender.
- Information about identity such as passports and Social Security Numbers (SSNs).
- Health information such as biometric identification and blood type.
- Information about the vehicle, such as model number and registration number.
- Authentication information such as ID and password on membership websites, browsing information, cookies, website usage such as IP addresses and organizational IP addresses, as well as device information such as OS and browser type.
- Social media account names, activities, and other public information.
- Information such as videos, photos, and entry and exit logs recorded by security cameras and access control systems.
- Other information obtained through communication with the subject.
ii)Purpose of Handling:
- Managing entry and exit management, including VISA acquisition and other event implementation.
- Sending notifications related to events.
- Operation and improvement of the website, including providing personalized experiences based on analysis of target audience information.
- Planning, executing, and evaluating marketing strategies, including those based on analyzing target audience information.
- Planning, executing, and evaluating direct marketing such as direct mail, email newsletters, and behavioral targeting ads, which includes providing personalized experiences based on audience information analysis.
- Safety management, accident prevention, accident response, crime prevention.
- Handling inquiries.
- Reporting to government agencies and other purposes permitted based on legal compliance or laws.
- Creating statistical information.
iii)Basis for Processing:
Consent of the individual, fulfillment of contracts with the individual, compliance with legal obligations of our group, development and improvement of our group's products and services, marketing activities, and other legitimate interests of our group; for special types of information, explicit consent of the individual.
(8)Job applicants (including interns) and former employees
i)Information Collected:
- Contact information such as name, address, email address, and phone number.
- Information obtained through application or relationships during employment, such as videos, photos, date of birth, place of birth, family information, educational background, work history, qualifications, desired job type and annual income, racial or ethnic origin, nationality, creed, gender, height/weight, etc.
- Information related to payments, such as bank account details.
- Credit information and compliance information.
- Information about identity such as passport, My Number, and Social Security Number (SSN).
- Health information such as biometric identification and medical history.
- Information about the vehicle, such as model number and registration number.
- Employee Number.
- Personnel evaluation information during employment, start and end dates of employment, reasons for leaving.
- Information about the use of the system, including authentication information such as IDs and passwords, browsing information, cookies, IP addresses, and organizational IP addresses, as well as information about the device such as the OS and type of browser used.
- Social media account names, activities, and other public information.
- Information such as videos, photos, and entry and exit logs recorded by security cameras and access control systems.
- Other information obtained through communication with the subject.
ii)Purpose of Handling:
- Operation and improvement of the website, including providing personalized experiences based on analysis of target audience information.
- Information regarding recruitment by our group or by our group.
- Acceptance, implementation, and notification of results for recruitment selection applications.
- Proper assignment and placement after hiring and other employment management.
- Fulfillment and management of employment-related contracts with former employees and various communications.
- Planning, execution, and evaluation of future recruitment selection, employment management, and HR policies, including analysis of target candidate information.
- Safety management, accident prevention, accident response, crime prevention.
- Handling inquiries.
- Reporting to government agencies and other purposes permitted based on legal compliance or laws.
- Creating statistical information.
iii)Basis for Processing:
Consent of the individual, fulfillment of contracts with the individual, compliance with legal obligations of our group, recruitment selection, employment management, and other legitimate interests of our group; special types of information must be handled with the explicit consent of the individual and necessary for employment and social security in accordance with laws and regulations.
(9)Shareholders (including former shareholders)
i)Information Collected:
- Contact information such as name and address.
- My Number.
- Information about shares held, such as the number of shares owned.
- Other information obtained through communication with the subject.
ii)Purpose of Handling:
- Exercise of rights and fulfillment of obligations under the Companies Act.
- Providing various conveniences and information from the company to your shareholder status.
- Implementing various measures to facilitate smooth relations between shareholders and the company, especially from the perspective of members of the association and the association.
- Implementation of various measures to facilitate the relationship between shareholders and our group.
- Shareholder management, such as creating shareholder data based on prescribed standards based on various laws and regulations.
- Handling inquiries.
- Reporting to government agencies and other purposes permitted based on legal compliance or laws.
- Creating statistical information.
iii)Basis for Handling:
Consent of the individual, compliance with legal obligations of our group, maintenance and establishment of relationships with shareholders, and legitimate interests of our group.
3.Collection Methods
Our group collects the personal information described in item 2 using the following methods and may integrate and use information collected through multiple methods.
- How to obtain it directly from the person.
- A method of obtaining the operation of websites operated by the individual or biometric information through the system.
- Methods of obtaining information from third parties such as business partners of our group, vendors, or individuals other than the company member.
- How to obtain information from publicly disclosed sources such as social media.
4.Third-Party Provision
Our Group may jointly use (provide) the information described in item 2 within our Group to achieve the purposes described in item 2. In such cases, our company is responsible for managing the sharing and will manage it appropriately.
In addition, our group may provide the information described in item 2 to third parties in order to achieve the purposes described in both categories.
- Contractors for our group's operations (examples of such contractor industries include: transportation companies that deliver products and similar tasks; businesses that assist payments on our group's e-commerce sites; businesses providing IT services, communication services, etc. to our group; and businesses supporting marketing and other activities within our group).
- Credit card companies that offer payment services for payments on e-commerce sites operated by our group, providers of authentication services, credit investigation services, debt collection services, and other businesses necessary to offer our group's products and services.
- Dealers, agents, automobile manufacturers, and aftermarket parts dealers of our group.
- Providers of social plugins or web tracking technologies introduced on our group's website, as well as other advertising networks or related businesses.
- Publishing videos and photos on our group website or on social media where our group has accounts.
- Accounting auditors and lawyers who handle accounting audits and legal services for our group.
- Third parties who need to share information to protect the rights, property, and safety of our group's customers or others, such as fraud prevention and credit risk reduction.
- Dispute resolution bodies such as government offices and courts that mainly have jurisdiction over product safety and taxation.
- Provision to the recipient based on the individual's instructions.
- Transferees of our group's business, rights, or obligations.
5.Cross-Border Relocation
Since our group operates globally, the collected information may be transferred to countries other than the one where the group company is located, and as a result, it may be transferred to countries where personal information laws are insufficient. When transferring, we comply with the procedures for cross-border transfer as stipulated by the relevant personal information protection laws.
Such procedures include, in particular, transfers from within the European Economic Area (EEA) to outside the EEA, based on adequacy assessments conducted by the European Commission, entering into standard contractual terms with the recipient, and, in exceptional cases, obtaining consent for the transfer.
6.Security
Our group implements reasonable organizational, human, physical, and technical security management measures to protect personal information and prevent leaks of personal information.
7.Cookies and Other Web Tracking Technologies
Our group's website may use web tracking technologies such as cookies and web beacons. If information collected through these technologies is considered personal information under relevant personal information protection laws, we will treat it as personal information.
In addition, in accordance with the personal information protection laws applicable to each company within our group, we will appropriately respond when the use of web tracking technology requires the individual's consent. For specific technology usage, please refer to each site.
8.Social Plugins
Our group's website may use social plugins provided by SNS services. Such plugins may send personal information about visitors to our group's sites to the plugin providers. For specific information on how to handle information, please refer to each site.
9.Direct Marketing
Our group may conduct direct marketing activities such as sending emails and SMS messages and conducting behavioral targeting advertisements to individuals. When carrying out such activities, relevant laws must be complied with.
10.Individual Rights
Our group respects individuals' rights to personal information held under applicable laws and regulations. Such individual rights may include the following: If you wish to exercise your rights, our group may first request identification by providing a copy of valid identification to confirm that the claim was actually made by the applicant or their representative. After confirmation, we will respond to your request in accordance with applicable laws and regulations.
- Notification of the purpose of use of personal data.
- Disclosure of personal data to the individual.
- Correction, deletion, or addition of personal data.
- Suspension of use, erasure, or provision of personal data to third parties.
- The right to instruct you to provide personal data to a third party you designate (data portability right).
- Restrictions on the handling of personal data.
- Withdrawal of consent regarding the handling of personal data.
- Filing complaints with supervisory authorities.
In addition to the above, individual rights related to personal data handled by our group may include the right to object to the handling of personal data. Claims related to our company can be made by contacting us. If you wish to exercise your rights regarding personal information held by our group companies, please contact each group company directly. If you are unsure of our group's contact information, please contact our contacts.
For information on how to request disclosure of retained personal data, please contact our official contacts.
11.Storage Period
Our group retains the personal information described in item 2 for the period necessary for the purposes for which it was collected or otherwise processed, or for the period necessary to meet legal requirements. At the end of the retention period, we will either process the individual into a format that cannot identify them or take measures to delete personal information. The criteria used to determine storage periods include, but are not limited to, the following: (i) The duration of the ongoing relationship with the individual, (ii) Whether there are any legal obligations applicable to our group, and (iii) Whether it is necessary to perform the contract to which the individual is a party.
12.Revision of the Privacy Policy
Our Group may change or update parts of this Policy to maintain compliance with applicable laws and regulations, or in connection with updates to our internal operations. If changes are made, the revision date will be displayed.
